FAQ

Q: Who is Jinke Metal?

A: Zhejiang Jinke Metal Products Co., Ltd is an professional barrier supplier who has been manufacturing and selling retractable belt stanchions, rope stanchions, metal crowd control barriers, trash bin, mailboxes and other accessories products for more than 30 years. Our factory is located in Hangzhou, China. To provide customers with excellent service and high-quality metal products is our purpose.

Q: What’s your main products?

Hotel furniture is the main products in our company. We can supply the latest designs or custom make products.
Speciality: crowd control stanchions, waste bins, sign posts
Hot Sale: solar power trash cans, crowd control stanchions, sign posts.

Q: I want to buy, how can I place an order？

Please contact us through our on-site inquiry, email or phone and let us know the style and quantity you need，we will contact you and quote you our most reasonable price and guide you to place the order.

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Q: What are your MOQs?

Different products has different MOQ.
If you need a quotation, please contact us, we will check and give you a more exact and competitive price.

Q: I’d like to buy one piece, is that possible?

A: It’s ok! We do supply one for sample use. Normally we will charge 2 times sample fee.
When the buyer put an bulk order to us, we will return the extra sample fee to the buyer.
If for personal use, we can do the retailer order but the price terms should be ex works,
we can arrange delivery by truck or by courier with freight collect.

Q: Do you accept the OEM or Custom Design order?

A: Yes, we do. Both are warmly welcomed. Please send us your customization requirements, our new product development department will contact you.

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Q: Which country is your main export country?

A: At the moment, our main export regions are South America, Europe, Japan, Canada, Mid-East etc.

Q: Where is your loading port located?

Ningbo port or Shanghai port.

Q: Can I visit your factory/showroom?

A: Yes! Warmly welcome to visit our factory and showroom. And it would be great if you can inform us in advance.

Q: What are my payment options?

A: You have flexibility to choose the following payment terms that work best for your budget:
T/T, Western Union, Money Gram, L/C, Paypal.

Q: What if I can’t find the information I’m looking for, or what if I want to speak to someone directly?

1)Start online TM or inquiry, associate will be in touch within one working day.
2)Call Customer Service at 86-571-8811 6292 for Customer Service support and questions.
3)E-mail us: info@jk1992.com

Q: How is my privacy protected?

Your privacy is important to us.
The guidelines we use for protecting the information you provide us during a visit to our website are listed in our Privacy
Policy.